At Eshalve, we want you to be completely satisfied with your purchase. If things aren’t quite right, we’re here to help. Please read our policy below to understand how we handle returns, exchanges, and refunds.
1. Return Window
You have 30 days from the date of delivery to initiate a return. If 30 days have passed since your package arrived, we unfortunately cannot offer you a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
Note: Certain items, such as personalized goods, perishable items, and intimate/sanitary products, are exempt from being returned for hygiene and safety reasons.
3. The Return Process
To start a return, please follow these steps:
4. Refunds
Once your return is received and inspected, we will notify you via email. We will also inform you of the approval or rejection of your refund.
5. Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please reach out to us immediately at [Insert Email Address].
6. Damaged or Incorrect Items
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us within 48 hours so we can evaluate the issue and make it right.
Contact Information
For more information about our privacy practices, or if you have questions, please contact us:
Email: info@eshalve.co.uk
Phone: +44 7400 300577
Address: 63 The Brow Watford Hertfordshire WD25 7FF
63 The Brow Watford Hertfordshire WD25 7FF
Phone: +44 7400 300577
Email: info@eshalve.co.uk
Be the first to know about new arrivals, look books, sales & promos!
